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What Our Customers Think...

We're proud of the shoes we make, and the customer service we offer. Take a look below at what some of our happy customers are saying about us and our products.

Based on 854 reviews
93%
(795)
4%
(35)
1%
(12)
0%
(3)
1%
(9)
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Washington - Mocha Suede
cameron h. (Tucson, US)
Wish I bought them years ago

I’ve been thinking about getting these shoes for a long time, all I can say is don’t wait.

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Haller - Tobacco Suede
Bernard D. (Orange, US)

Great fit and shoe

Great Summer Oxford

I love this easy and relaxed fit spectator Oxford, which reminds me of Atlantic City from Terence Winter's TV series Boardwalk Empire.

Fantastic looking boot and the quality is fantastic as well. I’m very pleased with the 4 pair of boots I recently received. Justin is a great communicator and always a pleasure to do business with.

F
Alder - Black Calf
F.H. (Moers, DE)
They perfect Boots

Perfect fit, I took the size the that customer service recommended
Incredibly happy with the elegant Last and design +++

I bought the pair in Black and Burgundy

B
MTO Fee - Boots
Brian A. (Skokie, US)
Wedgwood Redux-Excellent Boot

I ordered this boot as an MTO in a combination of navy museum calf and black suede. I couldn't be happier with it-first, it's an extremely comfortable boot. Second, I really like the look-rugged yet refined; it's versatile, and can be paired with denim or tailoring with ease. I also appreciate that it's a color combination few others will have.

M
Chelan - Orchid Calf
Mike W. (Virginia Beach, US)
Cool and unique

Really cool looking shoe. The medallion really makes something that could have been bland look stylish and unique.

M
Alder - Sangria Calf
Mike W. (Richmond, US)
Great shoes, even better service

I had some trepidation with regard to sizing, but Justin responded directly to my inquiry to point me in the right direction. The shoes look and feel great. I forgot to order shoe trees. Justin noticed the order, figured it was for the shoes I ordered before, and proactively communicated and corrected the sizing I requested to align with the fit of those shoes. Simply outstanding service. Other brands should take note.

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Haller - Storm Suede
Paul C. (Fair Lawn, US)
Amazing shoes

My newest addition to my shoe wardrobe is the Haller tassle loafer. This is a great addition to my rotation with its great colorway. This is a very versatile style that goes easily from dressy to casual. Looks great with either tailored clothes or jeans. Highly recommend adding this to your stable.

S
Standard Toe Taps
Santiago R. (Inglewood, US)
Monk strap shoes

Justin it’s a pleasure to do business with you. You have gained a customer.

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Stefano Redux - MTO - Copper Museum Calf / Dark Brown Scotch Grain - SEA Last - Single Leather Sole
Raaj

Beautiful pair of shoes. Better than expected. They sent a shoe horn and spare pair of laces. The shoe bag is of great quality as well. Great value for money

L
Ballinger - Black Patent Calf
Leonard P. (Philadelphia, US)
Leonard Parker

Love them awesome fit plus good service. Good quality shoe.

A
Phillips - Maple Calf / Beige Suede
Anthony R. (Wilkes-Barre, US)
One of My Favourite Shoes!

The Phillips from J. FitzPatrick is, quite simply, one of my favourite pairs of shoes. It’s beautiful, well-signed, high quality, and comfortable. The fit is great. I look forward to wearing them. Top notch!

K
Wenatchee - Dark Sapphire Suede
Karen F. (Pasadena, US)
Gorgeous shoe!

Such a lovely shoe. No issues with the construction. The shape is very nice but they are a bit long and maybe the outer edge is somewhat undynamic, making them look cylindrical from above, however the shape is really pretty in the mirror. Just a notion in my head.
Other problems I have are with the lacing. First, sort of a non-issue because I can change the lace config, the laces are hard to open up and makes it a bit annoying to get my foot in. Shoe horns help with this. I’ll change the lace config at some point.
The other issue is that the laces / eyelets close all the way up, really a straight lace. No v-shape in the laces for me. While my feet are actually 10.5 wide, I wear 11.5 in standard widths. Maybe this is why the eyelets come all the way together. If there was a bit less room in the instep area / how the laces come together, it would make for a more secure fit as I could tighten the shoes more. Perhaps this isn’t an issue with those who have feet that are actually 11.5. I can still walk in them fine with no discomfort, they just feel somewhat loose up top because I can’t tighten them more.

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Alder - Sangria Calf
Keith C. (Houston, US)
You Made It Happen

I ordered the boot in a size 9, upon receiving the boot I needed a half size larger. I packed and returned the package without any problem. However, this was during the Christmas holiday, and the returned package was lost. The team of professionals (Thank you Mathew) at J.FitzPatrick made the rebound flawless. I received the new boot in a 9.5 and fit is perfect and look is elegant. KUDOS!!

Very Nice but a bit wide

I think this is a great shoe tree, but its a bit wide for my style of D width shoes. I found another brand I like more.

Great color

A beautiful Pair of Shoes…

This purchase happens to be my second pair of sunnyside. It’s a sleek sexy pair of shoes that pairs perfectly with my suits. This pair has some subtle differences with the first pair. The heels are slightly pitched and that’s a great fine detail. The colour is however, a bit lighter than the previous and the leather seems a bit softer. I’m from a tropical country with heavy rainfall so the file leather sole doesn’t stand up too well. As such, I bought the triumph toe tap and the 3/4 rubber sole to give it a bit more longevity. The last pair is still standing up well and I will resole when required. In the final analysis, this is a beautiful pair of shoes and if you see it on the site and like it; buy it…. It looks just the same in person..,you won’t be disappointed!

Olympia - Dark Sapphire Suede / White Sole

The leather inside is amazing. Great sneaker. Probably gonna buy another one soon!

A
Lightweight Shoe Trees - Red
Adrian A. (Morrisville, US)
Lightweight Shoe Trees - Red

The lightweight shoe trees from J Fitzpatrick are spectacular! They perform as intended but are very lightweight and durable.

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Lightweight Shoe Trees - Red
David G. (Sacramento, US)
Standing out amongst the rest.

Beautiful red color that stands out in my black Palacio oxfords. They fit into the perfectly and are easy to remove, preventing any damage due to operator error:) I purchase shoe trees with all my shoes, and these are just right.

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Haller - Dark Oak Calf
Nick J. (Madison, US)
Perfect fit

I saw these reviewed among "best tasseled loafers". I was worried about the fit: I wear 11.5 sneakers, usually 11 shoes but occasionally go to 10.5 for loafers. The reviews recommended starting with your usual size, I ordered 11, they fit great, closer to too big than too small. I added standard toe taps, which delayed the delivery about three weeks, so maybe I shouldn't have done that because I was worried about the fit, but it worked out. The shoes themselves are very nice, high end loafers, which I only have worn with socks and dress pants but would probably work with more casual clothes, too. I think as far as a brown tasseled loafer, this is your best option on the Internet.

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Standard Toe Taps
Nickolas J. (Madison, US)
Worth the wait

I bought tasseled loafers and had the standard taps put on. It added a few weeks to the delivery, and invalidated returns, but worth it to me.

A
Pullman - Burgundy Calf
Art B. (Saint Paul, US)

Love these shoes!

Great product

I bought several styles of Paraboot shoes, some in UK 12, some in EU 46.
Your US 12 fit the UK 12 great, and your US 11 fir the the wide, round toed Michael model 46 perfectly. Thank you